Shoplifters

Does your store have any notorious shoplifters? The first place I ever worked had one who would come in, usually on a Sunday, always wearing exactly the same clothes and carrying a folded newspaper. He'd come in on a Sunday because that was when the manager wasn't in. I only ever worked on a Sunday because I was still at college and I also didn't want to see the manager. She was a psycho-bitch and can have her own post she was that insane. So Mr. Shoplifter would come in and we'd be on to him straight away, and he knew we knew who he was. Usually someone would ask him to leave and he'd walk out shouting abuse etc, only to try his luck again later that day in different clothes, and sometimes he did get away with some cheap jewelry or something. One time when it was quite busy, a man came up to the checkout to tell me he'd just seen this guy take some boxes off the shelf and walk out. I had to feign interest but seriously, what good did he think he was doing telling me after he'd seen the guy leave? Couldn't really give a shit what he took anyway to be honest, but what did he expect me to do?!
I did have to be a female witness once at where I work now while my manager dealt with this fugly opportunistic chav thief....and it was my second scariest experience in retail ever, second only to when I knocked the DIY sign down. She’d been caught on CCTV and I was just plucked at random to escort her to the managers office and wait with her till the manager turned up. He came in, closed the door, sat down quietly and asked "You understand why you're here?", then all of a sudden he just exploded- "IF I EVER SEE YOU IN MY FUCKING STORE AGAIN, I WILL KICK YOU ALL THE WAY ROUND THIS STORE AND OUT THE FUCKING DOOR. I NEVER WANT TO SEE YOU OR YOUR FRIENDS AGAIN! YOU GOT THAT?! NOW GET OUT OF MY SIGHT!". So that's one way to deal with them, and it proved to be quite effective.
Another way is to hunt them down and confront them there and then, even if it’s in the street. I have a friend who works at a video games store and a few weeks ago someone left with Guitar Hero without paying. The assistant manager ran out after him and when he caught up the guy just said "Sorry, didn't realise I had it." LOL, what a comeback! Could have been worse though, could have had a broken bottle on him or something.
I would never confront any thief, and thankfully I'm not expected to. I'v heard some real horror stories of shoplifters involving razor blades and needles.
No effin' way!
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Dumb Robber #2

A man walked into a little corner store with a shotgun and demanded all of the cash from the cash drawer.
After the cashier put the cash in a bag, the robber saw a bottle of Scotch that he wanted behind the counter on the shelf. He told the cashier to put it in the bag as well, but the cashier refused and said, “Because I don’t believe you are over 21.”
The robber said he was, but the shop assistant still refused to give it to him because he didn’t believe him.
At this point, the robber took his driver’s license out of his wallet and gave it to the clerk. The assistant looked it over and agreed that the man was in fact over 21 and he put the Scotch in the bag. The robber then ran from the store with his loot.
The cashier promptly called the police and gave the name and address of the robber that he got off the license. They arrested the robber two hours later.

Source: http://www.digitalspy.co.uk/forums/showthread.php?t=504196
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Dumb Robber #1

Somewhere, sometime in Scotland a would-be larcenist tried to rob a news-agent. He asked for a packet of cigarettes and handed over a £20 note so the cashier would open the till. As soon as they did he reached over and grabbed as much money from the till as he could and bolted out the door, leaving his £20 note on the counter. Total of money stolen = £12*, profit to news-agent = £8*. Hmmmm…. He didn’t even get his cigarettes either. I don’t know whether to laugh or feel sorry for the guy.

*- I’m writing this from memory so these details might be a little off but you get the idea.

Source: BBC Radio 2 - “Punt and Dennis: It’s been a bad week.”
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