revenge
Piggy Customer Hell Turns Into Pigsty
09/09/08 14:34 Filed in: Stories
I haven’t been able to take pictures of piggy customer hell recently (because I got a new phone with a crappy camera), but I have found more in the past week alone than I have since Christmas. I had half a mind to keep hold of everything I found then take a picture of all of it together, just to illustrate how much shit gets left on our shelves, but then I realised how disgusting that would be.
So, in the past week I’ve found:
1x Capri-sun carton
1x Powerade bottle
1x Mars Delight wrapper
1x Dairy Milk wrapper
1x lipsticky tissue
1x half-eaten sandwich crust
1x empty coffee cup
1x Ribena carton
I think that’s it. People are so dirty, yeuk!
Also last week, I watched a woman leave the shop with one of our baskets inside one of our trollies. Why have a basket in a trolly? I kept an eye on her through the window, wondering what she was going to do with the basket. It was only when she got to the trolley park that she seemed to realise she still had the basket and proceeded to leave it haphazardly on top of the rest of the trollies. So I went outside, walked straight up to her, wrenched the basket off the trollies and said “I’ll take that back for you!”. That seemed to give her a fright and she kept saying “Oh, sorry love, sorry”.
Satisfaction!
So, in the past week I’ve found:
1x Capri-sun carton
1x Powerade bottle
1x Mars Delight wrapper
1x Dairy Milk wrapper
1x lipsticky tissue
1x half-eaten sandwich crust
1x empty coffee cup
1x Ribena carton
I think that’s it. People are so dirty, yeuk!
Also last week, I watched a woman leave the shop with one of our baskets inside one of our trollies. Why have a basket in a trolly? I kept an eye on her through the window, wondering what she was going to do with the basket. It was only when she got to the trolley park that she seemed to realise she still had the basket and proceeded to leave it haphazardly on top of the rest of the trollies. So I went outside, walked straight up to her, wrenched the basket off the trollies and said “I’ll take that back for you!”. That seemed to give her a fright and she kept saying “Oh, sorry love, sorry”.
Satisfaction!
|
Self-help Accessory
22/06/08 22:21 Filed in: Stories
If you’ve ever visited the Facebook group: “Fuck the customers”, then you’ll recognise this-
I had such a bad week a while back that I thought “Right, I’m getting myself one of those badges!”, with the intention of wearing it under my jumper so that I could look at it whenever I got frustrated with a customer. It would serve to reaffirm my belief that most customers are dumb, unthinking and nearly always in the wrong. And it worked!
So, how did I go about getting hold of one of these badges?
First stop - Etsy.
Etsy is like eBay but exclusively for stuff thats been handmade, and most sellers will do custom orders so it was simply a case of finding someone who offered to make custom badges.
I found BarrelOfMonkeys.
They also sell badges that say “I will start being nicer if you start being smarter” and “WTF?”, which thinking about now, I should have also bought because they’re both just as relevant.
So I messaged them my request and the next week I was smugly, secretly, wearing this little morale-saver.
Now that its summer though, I’v not been wearing my jumper so haven’t been able to wear the badge. Fortunately, I’v not had too many bad customers.
They’re still around, I’v just done a good job of avoiding them.
I had such a bad week a while back that I thought “Right, I’m getting myself one of those badges!”, with the intention of wearing it under my jumper so that I could look at it whenever I got frustrated with a customer. It would serve to reaffirm my belief that most customers are dumb, unthinking and nearly always in the wrong. And it worked!
So, how did I go about getting hold of one of these badges?
First stop - Etsy.
Etsy is like eBay but exclusively for stuff thats been handmade, and most sellers will do custom orders so it was simply a case of finding someone who offered to make custom badges.
I found BarrelOfMonkeys.
They also sell badges that say “I will start being nicer if you start being smarter” and “WTF?”, which thinking about now, I should have also bought because they’re both just as relevant.
So I messaged them my request and the next week I was smugly, secretly, wearing this little morale-saver.
Now that its summer though, I’v not been wearing my jumper so haven’t been able to wear the badge. Fortunately, I’v not had too many bad customers.
They’re still around, I’v just done a good job of avoiding them.
Worst customer #2
04/06/08 00:36 Filed in: Stories
To tie in with the entry about customers who don’t believe a word you say, I’ll tell you about this awful woman I had a few months ago. I don’t think it would have mattered what I said to her, she was angry and I just happened to be the first person she spoke to.
She’d come in looking for A4 wiro sketchbooks saying we hadn’t had any in for weeks. I explained to her that it was exam time and all the kids needed them so they were selling out probably within the day. I didn’t get a chance to say anything else to her because she lauched into this tirade about how I was fobbing her off with excuses, that I didn’t know anything and I was being dishonest. Even as she walked away she continued to shout abuse over her shoulder. There was no “Can I speak to your manager?” or “Can you have a look if there’s any in the back for me?”, she was just another hillbilly with knife skills who wanted any excuse to shout at someone to make her feel better. I was completely dumbstruck. I know the sketchbooks were getting restocked regularly because we have a delivery of them every week, but she’d obviously been unlucky and just come in at the wrong time….every time. I went to look for her later, only to tell her she’d never get a sketchbook from this store again, but she’d already gone. I’d never seen her before and I’v never seen her since, which is a little bittersweet because I was so disappointed in myself for not speaking up the first time that I looked out for her for a few weeks after just so I could make her grovel for a sketchbook. I’v never got my revenge >:o(
She’d come in looking for A4 wiro sketchbooks saying we hadn’t had any in for weeks. I explained to her that it was exam time and all the kids needed them so they were selling out probably within the day. I didn’t get a chance to say anything else to her because she lauched into this tirade about how I was fobbing her off with excuses, that I didn’t know anything and I was being dishonest. Even as she walked away she continued to shout abuse over her shoulder. There was no “Can I speak to your manager?” or “Can you have a look if there’s any in the back for me?”, she was just another hillbilly with knife skills who wanted any excuse to shout at someone to make her feel better. I was completely dumbstruck. I know the sketchbooks were getting restocked regularly because we have a delivery of them every week, but she’d obviously been unlucky and just come in at the wrong time….every time. I went to look for her later, only to tell her she’d never get a sketchbook from this store again, but she’d already gone. I’d never seen her before and I’v never seen her since, which is a little bittersweet because I was so disappointed in myself for not speaking up the first time that I looked out for her for a few weeks after just so I could make her grovel for a sketchbook. I’v never got my revenge >:o(
