RT is STILL a Cry Baby Customer

I got a reply from the book seller. They’re not allowed to have customers on the warehouse site because their insurance doesn’t cover it, and I finally got a phone number from them. Not that it’s much use because I’m not going to be ringing them.
I understand about their insurance and everything but I’m still pissed. It’s literally just round the corner from my house. And like Nick said in the comments-he took his business elsewhere because they make it so difficult to get in contact with them. Lost business, lost profit. There’s a lot of conflicting information about them on google.
I’ll still end up buying from them because there’s not much chance of it getting lost in the 800m it has to travel to my house, but knowing Royal Mail it will still take 3 weeks.
Hmmm....very, very annoying.
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